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Effective Date: September 17, 2025
Contact: support@visiontell.com

1. Introduction

Welcome to VisionTell.com (“we,” “our,” or “us”), operated by VisionTell, a DBA of Strategy Ecommerce LLC. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you interact with our website, forms, marketing campaigns, and communication systems.

This site is not directed to children under 13 (or under 16 in the EU/UK), and we do not knowingly collect personal information from minors.

2. Information We Collect

  • Personal Information You Provide: Such as your name, email address, phone number, or details submitted through forms.
  • Automatically Collected Information:
    • Cookies & Tracking Technologies: Used for analytics, ads, and functionality.
    • Google Analytics: Tracks site usage, behavior, and performance.
    • Meta Ads Pixel: Measures and optimizes advertising campaigns.

3. How We Use Information

We use information to:

  • Operate and improve our website.
  • Send appointment confirmations, reminders, and service notifications.
  • Send marketing communications via SMS, email, and calls.
  • Respond to inquiries and provide customer support.
  • Measure and optimize marketing campaigns (e.g., Meta Ads).
  • Analyze website traffic and performance (Google Analytics).
  • Comply with legal obligations.

4. SMS, Email, and Automated Communication

By providing your contact information, you consent to receive marketing messages, appointment reminders, and service updates from VisionTell, a DBA of Strategy Ecommerce LLC. These messages may be sent via SMS, email, or phone call, and may be delivered using automated systems. Message and data rates may apply. Reply STOP to unsubscribe. Reply HELP for assistance.

5. Legal Basis for Processing (GDPR/UK GDPR)

For users in the EU/UK, we process personal data based on:

  • Consent: For cookies, marketing, and communication preferences.
  • Legitimate Interests: Such as analytics and security.
  • Legal Obligations: Compliance with applicable laws.

6. Sharing of Information

We may share your information with:

  • Service Providers: Such as Google Analytics, Meta Ads, and CRM tools.
  • Legal Authorities: When required to comply with legal obligations or to protect rights.

We do not sell your personal information.

7. International Data Transfers

If you are outside the United States, your data may be transferred to countries with different data protection laws. We rely on safeguards such as Standard Contractual Clauses (SCCs) for these transfers.

8. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.
  • Restrict or object to data processing.
  • Withdraw consent at any time.
  • Request data portability.
  • Opt out of sale or sharing of personal data (e.g., California residents).

To exercise your rights, contact us at support@visiontell.com.

9. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Analytics Cookies: Measure website traffic and user behavior.
  • Advertising Cookies: Deliver relevant ads through Meta and other platforms.

You can control cookies via your browser settings or our consent banner.

  • EU/UK Users: Non-essential cookies require opt-in consent.
  • California Residents: You may opt out of data sharing for targeted advertising.

10. Data Retention

We retain personal data only as long as necessary for the purposes outlined or as required by law.

11. Security

We take reasonable steps to protect your information, but no system is 100% secure.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or content.

12. Mobile Information Sharing

We do not share, sell, or otherwise disclose your mobile phone number or SMS consent with third parties, except with service providers who assist us in delivering communications on our behalf (such as messaging carriers and SMS delivery platforms). Your opt‑in SMS information is used solely for the purposes you consented to and is protected in accordance with this Privacy Policy.

13. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted here with a new effective date.